Running any business involves a careful balancing act between the needs of the business against the cost of getting people to carry out the tasks which are required. One often outsourced role is that of the IT support industry, with many companies not having the technical knowledge or skills to carry out their own IT support in house. Hiring an IT support service package is a way to get all the benefits of a dedicated IT support person without the need to hire permanently within the company. Here are some reasons why packaged IT support could be the perfect solution for your company.
Small businesses must carefully manage their costs and expenses if they want to survive, and even larger businesses need to ensure they do not spend above and beyond their budgets! IT issues can prove to be very expensive, especially when not handled properly. Taking on the services of an IT support specialist can save unnecessary costs and delays in getting any issues fixed, plus most IT support agencies offer some form of pay as you go IT support.
We live in an age now where cyber security is becoming more and more important, with hacks and cyber attacks happening daily around the world. Criminals are getting more sophisticated with their attacks, and businesses can end up being vulnerable to hacking and cybercrime. With the right IT support agency on board, you can make sure your systems are as protected as they can be, with the latest software in place to fend off any attacks.
Smaller IT Investment
Companies who choose to hire their own in-house IT support specialist will need to go to the expense of kitting them out with their own equipment, so they can get on with the job. Outsourcing your IT support means you do not need to worry about buying in the right equipment thus saving a large chunk of business cash! You may be required to purchase additional software or hardware; however, this would be for the whole company rather than just for one IT support technician.
Problems can quickly occur with IT systems, from viruses to data loss and security breaches. With IT support in place, you can quickly get your business back up and running after a disaster, with regular backups in place to ensure nothing is lost along with effective ongoing network monitoring.
Get the Most Up to Date Advice
All experts have knowledge of the latest trends and products in their field, and IT support is no different. A professional IT support agency will always be able to use their knowledge to ensure your systems are running at their best, with the latest technology and developments in the industry.
Businesses today rely on their computer systems. Think about how much of your business is conducted via your PC – it is likely to be the vast majority! From communication with other businesses, clients and colleagues and carrying out your day to day tasks, we use computer systems for pretty much everything we do.
Think about what would happen if your computer system were to let you down. Suddenly, your whole business becomes unworkable! This is why you need to consider an IT support system to suit your needs.
Here at IT Outcomes, we offer a range of different support levels. We appreciate that not all businesses will need the same level of support. We offer a variety to support you just the way you need it.
Small Business Support
Our most basic IT support package is the pay as you go type. Here, we can provide you with ad hock support as and when you need it. From installing new hardware or software, through to covering for staff illness or holiday, our pay as you go support allows you to pick and choose when you want help. Read more about our Pay as You Go IT Support.
Medium Business Support
For those businesses looking for something a little more regular, we can provide remote support and 24 hour monitoring of your systems. This allows you to have contact with us on a regular basis, getting support when you need it via our unlimited remote IT support service.
Corporate Business Support
Some larger corporate businesses will get on really well with our fully managed IT support package. This is where we have an allocated time to come in to help you on a regular basis. We have a wide range of services and IT support for businesses.
Whichever level of support suits you best, you know you will always get a great service from IT Outcomes. With our simple and secure IT support services, we can help you exactly when you need us. Check out our completely free IT consultation today!
Unless you have been living under a rock, you will most definitely have heard about the new GDPR rules which came into play in May 2018. The General Data Protection Regulation (GDPR) is a very important range of legislation which affects organisations greatly. Here at IT Outcomes, we have a whole range of GDPR services and GDPR consultancy operations to help you to understand the new rules and become compliant. Here are our top five things to be aware of when it comes to GDPR and your business.
GDPR applies to you: The GDPR applies to all business worldwide which process personal data of European Union citizens. This is the first time that the European Commission has exported data protection principles to the rest of the world. This essentially means that any company working with information relating to EU citizens will have to comply with the GDPR requirements. This means that all companies around the world will need to take their data privacy more seriously than before.
The GDPR has a broad definition of personal data: Whilst the definition of “personal data” has always been broad, the GDPR widens it even more, with new sorts of personal data now included in the regulation. Some parts of IT which have not previously been affected by data protection laws will now need attention to make sure they are compliant. The GDPR includes any data which could be used to identify someone, such as genetic, mental, cultural, economic or social information.
Valid consent is now crucial: Having the ability to prove you have valid consent to use personal information is one of the biggest challenges for businesses. Organisations must ensure they use simple language when asking for consent to collect personal data; it needs to be crystal clear how and why you will be using an individual’s personal information. The most important thing to remember is that silence or inactivity no longer constitutes consent.
The Right to Be Forgotten: The GDPR introduced a stringent data handling principle – organisations MUST delete the data of any person when they request the deletion. You must gain fresh consent before you can alter the way you use the data that’s been collected too.
Hefty fines for non-compliance: The enforcement of GDPR rules are backed with significant fines of up to €20m or 4% of group annual global turnover (whichever is higher). The good thing is that businesses will only have to deal with one supervising authority rather than a different one for each EU state. This will make it simpler for organisations to handle the administration of the new rules.
As you can see, there is a lot more for businesses to be concerned about when it comes to data protection and privacy. If you feel that all this is somewhat beyond you, why not book a meeting with our GDPR specialists here at IT Outcomes? We can help your business become as compliant as you possibly can, with our expert knowledge and structured GDPR compliance services to help organisations large and small. Contact us today to find out more!
Welcome to our new website! We are pleased to show you more information about the services we provide, and hopefully our new site will give you all the information you need about how IT Outcomes can help your business to improve and optimise your IT system.
In the digital age we are currently in, it is vital for organisations to have sufficient IT systems in order for their businesses to be most successful. Some of the services we are able to provide include updating your physical networks, servers, hardware such as laptops and tablets and we can also help you to manage your security (a must when dealing with customers and consumers online). If you are less tech-savvy, why not ask us about our free consultation service? Here we can take a look at your current situation and advise you on how best to proceed in order to maximise your IT potential. After all, we strive to provide better outcomes for your businesses!
Have a look around the site and feel free to contact us with any questions or queries you may have.
Wireless technology has a number of key business benefits.
Improved data communications lead to faster transfer of information within businesses and between partners and customers. For example, sales people can remotely check stock levels and prices whilst on sales calls.
Because wireless technology enables the user to communicate while on the move, you are rarely out of touch – you don’t need extra cables or adaptors to access office networks.
Office-based wireless workers can be networked without sitting at dedicated computers, and can continue to do productive work while away from the office. This can lead to new styles of working, such as home working or direct access to corporate data while on customer sites.
Wireless networks can be easier and cheaper to install, especially in listed buildings or where the landlord will not permit the installation of cables.
Wireless networking could allow you to offer new products or services. For example, many airport departure lounges, train stations, hotels, cafes and restaurants have installed ‘hot spot’ wireless networking services to allow mobile users to connect their equipment to their ‘home’ offices while travelling.
Business value is formed of many faciets. Saving money is one important component, but value can also be measured in terms of productivity, efficiency, job satisfaction and customer service. Wireless technologies have become a crucial component for businesses of all kinds.
Education – Advantages of Wireless
Advantages of Wireless Wireless networking works well in all types of school. It offers educational benefits as well as administrative, often at lower costs compared to other networking solutions.
Benefits of Wireless for Learning
Gives access to more children, subjects, areas of the school and for a wider range of purposes.
Benefits of Wireless to teachers:
Can work more efficiently
Support their pupils’ learning through their own use of ICT
Use ICT to extract greater value from their teaching
Work wherever and whenever suits them best, around the school
The flexibility of wireless networks and portable computers means that lessons using ICT, can take place in ordinary classrooms. Children’s learning needs are supported and teachers’ can innovate in how learning takes place.
For smaller schools, wireless networking can offer a cheaper, more rapidly installed way of giving increased access to ICT school-wide.
For larger schools, wireless extensions to existing wired networks can bring campus-wide coverage with the flexibility to provide temporary additional coverage in unusual areas.
Our VMware and Hyper-V experts can help you find a virtualisation solution that leverages your existing technology to increase server and other resource utilisation, improve performance, increase security yet minimising system downtime and recovery.Virtualisation can help your company by:
Minimising Your Total Cost of Infrastructure Ownership
Streamlining IT Infrastructure Management
Eliminating underused software installations and configurations with virtual appliances
Decreasing IT labour costs and refocusing IT teams on value added, strategic tasks
Providing Mainframe Class Availability and Reliability
Managing IT infrastructure in the most efficient way
Bringing mainframe class availability and reliability to x86 datacenters
Running the most demanding applications in a virtual environment
Office 365 is an integral part of Microsoft’s Online Services strategy and is central to its long-term goal to bring world class collaboration tools to all organisations, regardless of size, geography or business complexity.
It brings together Microsoft Office, SharePoint, Exchange and Lync in an integrated, always available cloud service. More importantly, it is available for a predictable monthly fee and without the need for upfront capital expenditure.
We believe that by utilising Office 365 and complementing it with IT OUTCOMES Support service, our clients can reduce the cost of ownership of their IT infrastructure.