Happy Customers

Our Happy Customers

We asked our clients to provide feedback about the IT Outcomes service. This was their direct and exact responses given below.

Tabitha Testimonial

Tabitha
AMT

Peace of Mind and Attentive Support with IT Outcomes

"Peace of mind after having a security breach. IT Outcomes advised us on what we needed to implement to be safe. Since moving to Office 365, the single biggest benefit has truly been peace of mind."

What We Do Better

"You answer the phone and respond promptly. We always feel like the issue is being dealt with—never a 'we’ll get back to you' and waiting. We feel like we have your undivided attention. You don’t make us feel clueless on IT issues and take every question seriously."

Why Choose Us

"Do it, for peace of mind. A firm that takes your issues seriously and responds promptly. They keep us informed of what we require to stay up to date and safe without being pushy. Also, it's value for money."

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Andy Bonner
Cupio Ltd

Reliable IT Support and Prompt Responses

"The biggest benefit has been in not having to spend time resolving issues or worrying about getting something working. Passing everything to IT Outcomes. It has also taken away the worry of installing something new."

Responsive Service

"Having worked previously with numerous other IT suppliers, in comparison to others I have worked with in other businesses, IT Outcomes are very responsive."

Why Choose Us

"With out a doubt, when it comes to an IT Support service the key thing is response and IT Outcomes have always responded to requests immediately."

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Mick Roberts
Cloverleaf

Quick Issue Resolution and Freed Time for Business

"Being able to resolve computer issues quickly along with fast response times to questions about day-to-day computer problems that may occur has been the single biggest benefit."

Compared to Other IT Firms

"We have found generally the knowledge of the operatives to be very varied, with a very helpful manner and a willingness to take the time to explain things in terms everyone can understand."

Reasons to Recommend

"Just look at the time being spent to internally keep a small company network up to date and problem-solving, much of which is far beyond the understanding of most. I used to be called upon at least 5-10 times a week to sort computer problems, sometimes taking several hours to resolve. This is no longer the case, freeing me up to focus on keeping our business running."

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Caroline Talboys
Fly Affinity

Expert IT Support Saves Time

"Time saving of IT issue expert on hand to troubleshoot."

Personalised Service That Cares

"Personal service feel like they care."

Unparalleled Service at a Reasonable Price

"You cannot put a price on an excellent service that is vital to your business, but IT Outcomes is both brilliant and reasonable in price."

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Megan Schenk
Ice Cleaning

Efficient IT Support and Streamlined Processes

"That we now have a team of people who understand and have the necessary skills and experience to be able to deal with ICE Cleaning’s IT issues. Problems are dealt with quickly and we have a smoother process of purchasing and setting up IT equipment now for new starters."

Personal and Timely Assistance

"More personal approach, employees feel that there is someone at the end of the phone that can assist them in a timely manner as opposed to filling in an online form and waiting ages for someone to come back to you."

Qualities Worth Choosing

"To have that initial meeting with you to discuss requirements and outline a project plan, this should provide a good indication of how they would receive the service going forward. From a cost perspective, IT Outcomes is very competitive."

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Lewis Small
Medway Development Company

Personable and Efficient ICT Support

"Personable, easy to contact, and helpful – selecting your IT services was an obvious choice for us."

Joined-Up Technology Advancements

"The biggest benefit has been having a joined-up, fully working ICT system across our company."

Committed to Customer Engagement

"It's all about customer engagement – your polite, helpful team with a can-do attitude sets you apart."

Streamlined Modernisation of Systems

"To anyone hesitant, we recommend IT Outcomes for a streamlined and easy process that modernised our systems effectively."

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Martin Lloyd
Red Zebra

Understanding IT Support for Every Staff Member

"Our staff are not IT experts by any means and they like feeling supported by people who are able to talk them through in a way they understand."

Local, Personal, and Efficient Service

"The convenience of having a local personal service that solves issues quickly and efficiently."

No-Risk Confidence in IT Services

"Knowing you're not tied in by a long-term contract gives you the opportunity to try ITOUTCOMES with the confidence that you can leave, but once you experience their excellent service, you will want to stay."

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June Cheeseman
Solex Legal Services

Upgraded IT Support Enhances Client Service

"ITO has assisted our business with upgrading our systems to provide an enhanced service to our clients, using updated software like Office 365 for better communication."

Exceptional Feedback and Reduced Disruption

"With smooth communication and exceptional feedback, ITO outperforms other firms, resolving issues quickly and reducing business disruption."

Recommendation without Reservations

"I have recommended ITO to various businesses as the service provided to us on a day-to-day basis leaves no doubts."

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Tonia Galati
TG Consulting

Stress-Free IT and Business Growth

"As a small business owner, this support has removed a massive headache and stress, as I can focus on running the business while technical support is expertly handled."

Rapid and Understandable IT Solutions

"The speed at which queries are dealt with and that everything is explained in plain English is outstanding!"

A Dream Team Extension

"Choose IT Outcomes – they are a dream. Very streamlined and it feels just like they are an extension of our team! 5 stars!"

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Book Your Meeting with one of our Management Team

We regularly meet with you to collaboratively develop a roadmap that forecasts and fulfils your business's future goals and needs.

Consultation Meeting