Highly Experienced Team

Highly–motivated and dedicated team of IT support professionals

Certified Engineers

We deal with all software issues, hardware faults and breakages.

Fully Tailored Agreements

Our Managed Services agreements are tailored to meet your specific requirements

Business IT Services

Our Business IT Services provide flexible access to a highly–motivated and dedicated team of IT support professionals who possess in–depth knowledge of a wide range of infrastructures, security, mail systems and applications. IT Outcomes provide a wide range of IT support services across the UK. Our support ensures quality of service delivery, improved up-time and network availability, increased operational efficiency and reduced costs across most major technology platforms. IT Outcomes provide experienced certified engineers to deal with software issues, hardware faults and breakages. Our proactive maintenance services ensure that your Windows Infrastructure remains scalable and adaptable to changing company needs. IT Outcomes supports a range of deployment options: on-premise, hosted and managed services or a blend of all three. Our Managed Services agreements are tailored to meet your specific requirements, taking into account any onsite IT support you may currently have. Stuck or unsure? Then check out our bespoke and customisable IT Support Packages on our website for more information.

Why do you need IT Business Support?

You may not have required IT disaster recovery services or felt the need to protect your infrastructure from catastrophic interuptions before. Perhaps you’ve managed to get through with just managing it yourself? These are just a few questions that we find are asked by new enquiries.

The overall aim for us is to deliver an IT Business Support service that is truly tailored to your requirements. A lot of IT organisations throughout the UK focus on issues that you could come across, however, the likelihood of those issues occuring is very minimal, particularly if you’re under our managed service.

IT Manager Support

View all of our managed packages for business’…

We can provide ongoing support and advice as well as consultative serices  to organisations which already have their own internal IT resource.

We work alongside IT Managers who perhaps require additional skillset to complement their own expertise.  Or, perhaps specialist services are required to free up some time, such as support duties and more complex IT projects.

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Fully Managed Business IT Services

Our wide range of bespoke business solutions…

IT Outcomes can take full responsibility for your IT infrastructure, providing day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, proactive network monitoring and fast, effective onsite support.

We can provide a customised program of support for your organisation, including services such as infrastructure audits, telephone and remote support, onsite support, network monitoring and maintenance, hardware support, as well as expert guidance and advice.

We take the stress out of changing your IT supplier by fully managing the entire service transition process, leaving you to focus on other important business activities

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It Support Package Numbers

View our numbers for all business packages

680+

Monthly Support Requests on average through our helpdesk.

98%

Requests closed in less than 1 hour.

246

Supported clients throughout Kent and UK Nationwide.

100+

Calls resolved everyday on the spot in 10 minutes

Common IT Business FAQs

A few frequently asked business related questions

Q: Do you find that you’re having to send files over Outlook? Files that are too large bouncing back?

A: Cloud services could be your answer. Secure, cost effective and efficient in syncing files from one PC to another.

SYNCING FILES

Q: Do you have concerns over confidential information potentially being linked internally? Externally?

A: Looking at our cost effective managed firewall services could be a good step in the right direction.

SECURITY CONCERNS

Q: Knowing that you may not be using Office 365 / Suite to your fully potential?

A: We regularly offer coaching sessions over the phone and via screenshare to teach and bring your staff up to speed.

OFFICE 365

Get in touch

At IT Outcomes we love to hear from our customers, whether you are new to Managed IT Services, are looking to change your existing supplier or need advice just call or email and our approachable team.

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