IT Support for Schools

IT Support for Schools

We understand how schools and education organisations have different requirements to other businesses. We at IT Outcomes can provide a variety of services to keep your school’s IT systems running efficiently, safely and economically through managed IT Support services.

IT for Education & Schools

At IT Outcomes, we understand the unique technology needs of educational institutions. Our specialised IT support for the education sector is designed to enhance the learning environment while ensuring data security and system reliability.We provide comprehensive solutions that cover everything from network setup and device management to cybersecurity and cloud integration.

With our tailored IT support, schools can focus on what matters most – educating students – while we take care of the technology backbone, whether that be diaster recovery or cloud services. Discover how our expert team can elevate your school's IT infrastructure for a seamless and secure educational experience. IT Support Kent services.

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IT Support for Business

We provide Business Support Services which includes purchase orders, delivery schedules, customer relationship management, accounting, processing and other relevant supporting processes.

IT Support for Business
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IT Support Packages

We support businesses of all sizes throughout the UK (Kent, London, Croydon etc.), helping with all areas of technical support to keep your business working efficiently and effectively. We want you to be able to specify exactly what you want taking care of each month to fit your defined budget.

IT Support Packages

Why do you need IT Support Services?

Our IT support for schools goes beyond simple problem-solving; it's about enabling growth and innovation in the classroom. Whether it's facilitating remote learning, managing complex networks, or ensuring compliance with data protection regulations, we're here to empower schools with cutting-edge technology solutions. With our tailored IT support, educational institutions in Kent, London, and the South East can navigate the digital age confidently, equipping students and educators with the tools they need for a successful future.

In today's digitally driven educational landscape, dependable IT solutions is indispensable. Operating in Kent, London, and the South East, educational institutions face unique challenges in managing their IT infrastructure. Our specialised IT support services ensure that schools can harness technology for optimal learning experiences while maintaining data security and system functionality. From troubleshooting technical issues to implementing robust cybersecurity measures, our team empowers schools to focus on education, knowing their IT needs are expertly managed.


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Office 365

Office 365 takes the best of the Microsoft Office Packages and makes it even better with additional cloud based services to ensure your office is fully secure and accessible where and when you need it. Take a look at some of the great features provided below.

IT Security

Our Recommendation Service gives you a detailed menu of recommended steps to overcome the problems we have highlighted and shows how you can exploit new capabilities or overcome disaster recovery processes.

GDPR

It is a legal requirement to protect all customer data & private details and ensure that data backup is appropriately secured. Find out how we could help secure your data and keep compliant with government regulations.

Education IT Support for Primary Schools

The IT Outcomes team work closely alongside teachers, support staff, IT managers and Coordinators to provide scheduled services managed for schools including onsite support, telephone and remote assistance, network maintenance and other project management services. The support we provide also benefits the students, with students being able to concentrate on learning, while we monitor the IT systems they use to learn.

We can provide support for your entire IT infrastructure, including technologies used within the classroom, the server room, reception areas and admin departments. We understand the importance of ICT in the primary curriculum, and we provide services to meet the needs of the new computing curriculum. Embracing a wider role in the school improvement process, we consult with and work closely with your internal IT resources, third party consultants and the senior leadership team.

In addition to the onsite support we provide, IT Outcomes can provide telephone and remote assistance services suited to the needs of your admin department and reception area.

We play an active role in implementing new technologies within schools, such as the deployment of digital learning devices within the classroom, including tablet devices, laptops, desktops, interactive whiteboards, projectors and cloud solutions.

Our IT support service for Primary Schools covers Kent, London, Croydon & surrounding areas.

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Ask us if you have any questions or concerns

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Server Monitoring

Our 24×7 Monitoring service allows you to always be ahead of any outages or upsets.

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Remote Support

Ideal for smaller businesses, our Remote Support offers cost effective & unlimited remote support

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Pay As You Go

Our flexible Pay-As-You-Go service is perfect for complementary IT support or IT support for business

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Onsite Support

Onsite Support provides unlimited support with an onsite engineer along with 24-7 monitoring

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Why Choose Us?

IT Outcomes are very proud of the high skill set provided by our team.

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Speak to a member of the team today

IT Support Tailored to your Educational Institution

The education sector relies heavily on technology solutions to support its operations, yet traditional managed IT support for education establishments and colleges often falls short in providing the necessary guidance, information, and technical expertise.

Schools and education organisations have unique ICT requirements that differ from those of other business sectors. Effective technology solutions are essential for schools, particularly since ICT is an integral part of the curriculum. With staff and students having higher expectations and needs for IT services, having the right technical solutions in place is crucial to improving their experience.

However, getting new projects approved when time and budget are limited can be challenging. As a result, many schools are forced to rely on outdated and inefficient legacy systems and processes that are not cost-effective or safe.

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Our Education Support Packages

1680+

Monthly Support Requests on average through our helpdesk

98%

Requests closed in less than 1 hour

246+

Supported clients throughout Kent and UK Nationwide

100+

Calls resolved everyday on the spot in 10 minutes

IT Support for Secondary Schools

In addition to the services provided for the primary school, we appreciate the different needs of secondary schools.

Along with the brilliant new technologies we can implement into the classroom, we are able to support your school in developing more advanced cloud based solutions and fully cloud based virtualisation of hardware and software. Following the best practices framework, we can work closely with your internal IT provision to offer expert advice and support to consolidate the entire infrastructure to the cloud, saving valuable time and resources in the process.

We can implement and maintain ongoing management of a simplified centralised mobile device management solution for your school that is administrated from a secure web-based dashboard. This allows for the effective management of all mobile device architecture, including laptops, Android devices and tablets.

Providing an extensive network monitoring system, we can closely monitor your entire school’s ICT network, liberating your ICT manager from the day-to-day burden of scheduled network performance checks. This allows them to concentrate on other activities that are critical to maintaining your schools ongoing success.

Offering a variety of support options, from onsite to remote and telephone support, our priority is to keep downtime to a minimum, providing a fast resolution to any ICT issues that may arise during the working day in the admin department.

IT Outcomes support service for Secondary Schools covers Kent, London, Croydon & surrounding areas.

IT Support for Secondary Schools

FAQ’s

Frequently Asked Questions

ICT technicians are responsible for maintaining and managing the school's computer networks. They install and maintain software and hardware and offer technical assistance to teachers and students. Depending on the size and technological demands of the school, ICT technicians may work independently or as part of a team.

Ever since the Education Reform Act of 1988, it has been mandatory for all pupils aged 5 to 16 in state-funded schools to study information and communication technology (ICT).

The use of Information and Communication Technology (ICT) has become an integral part of education. It involves the use of technology to facilitate the delivery of information and enhance learning. Studies conducted worldwide have demonstrated that ICT can have a positive impact on student learning outcomes and can also improve teaching methods.

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If we’re the right fit, you’ll choose the right solution that works best for your business.

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We’ll chat about your business, how you use technology, and what you want to get out of IT.

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Once we’ve onboarded your business, you’ll experience excellent customer service and increased productivity.