IT Support for Schools

IT Support for Schools

We understand how schools and education organisations have different requirements to other businesses. We at IT Outcomes can provide a variety of services to keep your school’s IT systems running efficiently, safely and economically.

Call

0330 332 6262

Email

solutions@itoutcomes.com

IT for Education & Schools

From managing your security and networks, to providing scheduled onsite support and maintenance, we can devise a tailor made schedule to help keep your school online and in the loop. We also provide schools with bespoke and customisable IT Support Packages available to generate online quotations and a breakdown of device and support you’d like in a PDF format. IT Support Kent services.

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IT Support for Business

We provide Business Support Services which includes purchase orders, delivery schedules, customer relationship management, accounting, processing and other relevant supporting processes.

IT Support for Business
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IT Support For Charities

IT Outcomes works closely with charities and not-for-profit organisations. We understand the different needs that charities have compared to other organisations and can provide customisable and tailor made IT solutions to coincide with your overall aims and ambitions.

IT Support For Charities
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IT Support Packages

We support businesses of all sizes throughout the UK (Kent, London, Croydon etc.), helping with all areas of technical support to keep your business working efficiently and effectively. We want you to be able to specify exactly what you want taking care of each month to fit your defined budget.

IT Support Packages

Why do you need IT Support Services?

You may not have required IT services for schools or advanced IT requirements such as disaster recovery or felt the need to protect your infrastructure from catastrophic interruptions before. Perhaps you’ve managed to get through with just managing it yourself? These are just a few questions that we find are asked by new inquiries.

The overall aim for us is to deliver IT Support services that is truly tailored to your requirements. A lot of IT organisations throughout the UK focus on issues that you could come across, however, the likelihood of those issues occurring is very minimal, particularly if you’re under our managed service.

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Office 365

Office 365 takes the best of the Microsoft Office Packages and makes it even better with additional cloud based services to ensure your office is fully secure and accessible where and when you need it. Take a look at some of the great features provided below.

IT Security

Our Recommendation Service gives you a detailed menu of recommended steps to overcome the problems we have highlighted and shows how you can exploit new capabilities.

GDPR

It is a legal requirement to protect all customer data & private details... Find out how we could help secure your data and keep compliant with government regulations.

Education IT Support for Primary Schools

The IT Outcomes team work closely alongside teachers, support staff, IT managers and Coordinators to provide scheduled services for schools including onsite support, telephone and remote assistance, network maintenance and other project management services. The support we provide also benefits the students, with students being able to concentrate on learning, while we monitor the IT systems they use to learn.

We can provide support for your entire IT infrastructure, including technologies used within the classroom, the server room, reception areas and admin departments. We understand the importance of ICT in the primary curriculum, and we provide services to meet the needs of the new computing curriculum. Embracing a wider role in the school improvement process, we consult with and work closely with your internal IT resources, third party consultants and the senior leadership team.

In addition to the onsite support we provide, IT Outcomes can provide telephone and remote assistance services suited to the needs of your admin department and reception area.

We play an active role in implementing new technologies within schools, such as the deployment of digital learning devices within the classroom, including tablet devices, laptops, desktops, interactive whiteboards, projectors and cloud solutions.

Our IT support service for Primary Schools covers Kent, London, Croydon & surrounding areas.

Contact

Get In Touch

Ask us if you have any questions or concerns

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Server Monitoring

Our 24×7 Monitoring service allows you to always be ahead of any outages or upsets.

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Remote Support

Ideal for smaller businesses, our Remote Support offers cost effective & unlimited remote support

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Pay As You Go

Our flexible Pay-As-You-Go service is perfect for complementary IT support or IT support for business

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Onsite Support

Onsite Support provides unlimited support with an onsite engineer along with 24-7 monitoring

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Why Choose Us?

IT Outcomes are very proud of the high skill set provided by our team.

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Contact Us

Speak to a member of the team today

Our Education Support Packages

1680+

Monthly Support Requests on average through our helpdesk

98%

Requests closed in less than 1 hour

246+

Supported clients throughout Kent and UK Nationwide

100+

Calls resolved everyday on the spot in 10 minutes

IT Support for Secondary Schools

In addition to the services provided for the primary school, we appreciate the different needs of secondary schools.

Along with the brilliant new technologies we can implement into the classroom, we are able to support your school in developing more advanced cloud based solutions and fully cloud based virtualisation of hardware and software. Following the best practices framework, we can work closely with your internal IT provision to offer expert advice and support to consolidate the entire infrastructure to the cloud, saving valuable time and resources in the process.

We can implement and maintain ongoing management of a simplified centralised mobile device management solution for your school that is administrated from a secure web-based dashboard. This allows for the effective management of all mobile device architecture, including laptops, Android devices and tablets.

Providing an extensive network monitoring system, we can closely monitor your entire school’s ICT network, liberating your ICT manager from the day-to-day burden of scheduled network performance checks. This allows them to concentrate on other activities that are critical to maintaining your schools ongoing success.

Offering a variety of support options, from onsite to remote and telephone support, our priority is to keep downtime to a minimum, providing a fast resolution to any ICT issues that may arise during the working day in the admin department.

IT Outcomes support service for Secondary Schools covers Kent, London, Croydon & surrounding areas.

IT Support for Secondary Schools

FAQ’s

Frequently Asked Questions

Cloud services could be your answer. Secure, cost effective and efficient in syncing files from one PC to another.

Looking at our cost effective managed firewall services could be a good step in the right direction.

We regularly offer coaching sessions over the phone and via screenshare to teach and bring your staff up to speed.

GET A FREE QUOTATION

Please contact our team or complete the form below. A member of our team will then contact you within two hours.

Choose Your Plan

If we’re the right fit, you’ll choose the right solution that works best for your business.

Let’s Talk

We’ll chat about your business, how you use technology, and what you want to get out of IT.

Start Your IT Experience

Once we’ve onboarded your business, you’ll experience excellent customer service and increased productivity.