IT Packages

IT Outcomes
Packages

Customisable, Bespoke and Cost Effective Packages for small & medium businesses as well as corporations.

Our IT Support Packages

ITO Support

£25/mo

  • Unlimited Remote Support
  • On-Site Support
  • Core Security Cover
  • Local PC Backups

ITO Secure

£35/mo

  • Everything in ITO-Support plus ...
  • Advanced Security Protection
  • Office 365 Backup
  • 24/7 Security Operation Centre (SOC)

ITO Cyber

£48/mo

  • Everything in ITO-Secure plus ...
  • Cyber Essentials Certification
  • Minimum 10 users
  • Packages for fewer users available

ITO Compliance

from£48/mo

  • Everything in ITO-Cyber plus ...
  • Vulnerability Scanning
  • Penetration Testing
  • Compliance Management
  ITO
Support
ITO
Secure
ITO
Cyber
ITO
Compliance
Service desk 8-6 Remote Support (M-F)
On Site Support
Endpoint Detection Response (AV/AR)
Advanced Patch Management
PC Backup
Client Dashboard report  
Microsoft 365 Backup  
Advanced Email Protection  
24/7 Security Operation Centre (SOC)  
DNS Protection  
Mobile Device Management  
Device Encryption  
Web Filtering  
Dark Web Monitoring  
Cyber Essentials Certification    
Vulnerability Scanning and Penetration Testing      
Compliance and risk management      
  £25.00 £35.00 £48.00 from £48.00

ITO Support

£25/mo

  • Service desk 8-6 Remote Support
  • On Site Support
  • Endpoint Detection Response (AV/AR)
  • Advanced Patch Management
  • PC Backup

ITO Secure

£35/mo

  • Service desk 8-6 Remote Support
  • On Site Support
  • Endpoint Detection Response (AV/AR)
  • Advanced Patch Management
  • PC Backup
  • Client Dashboard report
  • Microsoft 365 Backup
  • Advanced Email Protection
  • 24/7 Security Operation Centre (SOC)
  • DNS Protection
  • Mobile Device Management
  • Device Encryption
  • Web Filtering
  • Dark Web Monitoring

ITO Cyber

£48/mo

  • Service desk 8-6 Remote Support
  • On Site Support
  • Endpoint Detection Response (AV/AR)
  • Advanced Patch Management
  • PC Backup
  • Client Dashboard report
  • Microsoft 365 Backup
  • Advanced Email Protection
  • 24/7 Security Operation Centre (SOC)
  • DNS Protection
  • Mobile Device Management
  • Device Encryption
  • Web Filtering
  • Dark Web Monitoring
  • Cyber Essentials Certification

ITO Compliance

£48/mo

  • Service desk 8-6 Remote Support
  • On Site Support
  • Endpoint Detection Response (AV/AR)
  • Advanced Patch Management
  • PC Backup
  • Client Dashboard report
  • Microsoft 365 Backup
  • Advanced Email Protection
  • 24/7 Security Operation Centre (SOC)
  • DNS Protection
  • Mobile Device Management
  • Device Encryption
  • Web Filtering
  • Dark Web Monitoring
  • Cyber Essentials Certification
  • Vulnerability Scanning and Penetration Testing
  • Compliance and risk management

Bespoke Packages for your Business

At IT Outcomes, we provide you with exactly the level of IT support that you need - nothing more and nothing less. We have remote support and on-site support packages, both of which can be customised to your specific requirements. Alternatively, we also offer pay-as-you-go services if that's what you prefer.

Trusted Support

We understand that it's a big choice to make when deciding which company will take care of your computer support. Rest assured knowing that you won't be disappointed with IT Outcomes - but don't just listen to us. Check out our unedited, real-time customer feedback to see for yourself!

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IT Support

We offer a blend of skilled IT support with a personal approach. You'll find our service both highly professional and tailored to your needs..

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Co-Managed IT

Our co-managed IT support services offer a mature suite of tools and processes that have been thoroughly tested.

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Cyber Essentials

Accredited Cyber Essentials assessor and consultancy for achieving Cyber Essentials Plus, making organisations more secure.

Small Business

5-20 PC’s? We support small, local businesses throughout Kent & UK Nationwide (remote only).

Medium Business

25+ PC’s and multiple devices? Speak to a member of our team to build your bespoke IT Support package.

Corporate Business

We work with a number of corporates throughout the UK. Contact us for a full brief and presentation.

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For Business

Business Support Services including purchase orders, customer relationship management, accounting and other relevant support.

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For Charities

We understand the different needs that charities have compared to other organisations and can provide customised IT solutions.

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For Schools

At IT Outcomes can provide a variety of services to keep your school’s IT systems running efficiently, safely and economically.

Find out more

Get In Touch

Ask us if you have any questions or concerns

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Server Monitoring

Our 24×7 Monitoring service allows you to always be ahead of any outages or upsets.

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Remote Support

Ideal for smaller businesses, our Remote Support offers cost effective & unlimited remote support

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Pay As You Go

Our flexible Pay-As-You-Go service is perfect for complementary IT support or IT support for business

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Onsite Support

Onsite Support provides unlimited support with an onsite engineer along with 24-7 monitoring

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Why Choose Us?

IT Outcomes are very proud of the high skill set provided by our team.

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Contact Us

Speak to a member of the team today

Our Performance

1680+

Problems Resolved

98%

Tickets Resolved

97%

Client Retention

IT Support Packages & Support

Introduction to how IT Outcomes can help…

Here at IT Outcomes, we firmly believe that IT Support should be simple, intuitive and fully centered around you, our clients. That’s why we offer such a broad range of IT support packages, from fully managed to proactive support. We support businesses of all sizes throughout the UK (Kent, London, Croydon etc.), helping with all areas of technical support to keep your business working efficiently and effectively. We want you to be able to specify exactly what you want taking care of each month to fit your defined budget. From handing over the entire running of your IT systems via our Onsite Managed Support Services, or having us at the end of the phone as part of our remote services, we can support you as much or as little as you need to keep you functioning at your prime.

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FAQ’s IT Support Packages

Frequently Asked Questions about our IT Support Packages…

An IT Support Package is a custom built, bespoke group of services to help maintain, manage and improve a businesses IT infrastructure whilst minimising downtime and maximising uptime. Our IT Support packages are used by businesses from all sizes, from start-ups to large corporate enterprises, of whom take advantage of our award winning service.

A Managed IT Service package is a fixed, pay monthly cost per user aimed at a broad array of businesses to negate the need for large capital expenditure required for new IT systems and integrations. Information Technology, computers and much more grow as your business grows and therefore it is vitally important to keep your IT infrastructure and systems in a condition which minimizes risk in an IT catastrophic failure. Our packages are split between Proactive, Fully Managed, Managed Network and Managed Mobile allowing you to create a bespoke and tailored option for your requirements. Simply select the required number of devices in each section and a final calculated price per month will be available to download in PDF format.

It truly depends on your current situation and setup. A small office between 3-5 users may not be suited for an on-going IT support service because the flexibility and use of off the shelf systems such as Dropbox for file exchange (even though unsecure if third party devices were stolen) and various others. Whilst a growing business of 10+ users who have multiple devices and require constant connection to secure files hosted in the cloud during meetings as an example, would benefit hugely from any of our IT Support packages above. Technology can impress many new prospects (only when it works!).

An IT support technician is the person you can count on to handle your day to day IT problems, issues and general maintenance.  Our team are highly trained and experienced in handling a wide range of common IT issues, as well as keeping an eye on your system to make sure nothing out of the ordinary is happening!

We offer a range of different levels for our IT support packages, as we understand that different businesses require different levels of support.  Our prices are based on the number of computers, laptops and servers you require support for.  We have a handy pricing tool on our website to help you establish how much your perfect IT package would be.

The best thing to do is read through the information on our website, and if you have any questions or queries about how our packages could work for you and your company, get in touch using the contact information on our site.  We also have a live chat facility for any burning questions!  Call us today on 0330 332 6262 or email solutions@itoutcomes.com.

GET A FREE QUOTATION

Please contact our team or complete the form below. A member of our team will then contact you within two hours.

Choose Your Plan

If we’re the right fit, you’ll choose the right solution that works best for your business.

Let’s Talk

We’ll chat about your business, how you use technology, and what you want to get out of IT.

Start Your IT Experience

Once we’ve onboarded your business, you’ll experience excellent customer service and increased productivity.