Our flexible Pay-As-You-Go service is perfect for businesses or IT teams who need complementary IT support, and do not wish to commit to a regular monthly service contract.  You simply pay for whichever service you need. Perfect for the ad-hoc services or for general one off IT support issues, emergency support, consultation services, projects and for companies who already have an in house IT department, but require additional resources.

  • No pre-booking required - flexible service programmes
  • Clear pricing structure - no hidden costs
  • Guaranteed Fix - Knowledgeable in all aspects
  • Communication - Regular communication throughout

This is an ideal ad-hoc service for general one-off IT support issues, emergency support, consultation services, project work and for companies with an existing IT department that require additional resources.

Where we can help?

There are many circumstances when our Pay-As-You-Go service would suit your business needs.

Emergency IT Support

Where are here when you suddenly need IT help or support right now!  This could be urgent remote support, or a fast on-site visit (such as with a critical server failure) or just a one-off issue which needs resolving quickly.

IT Projects

You might want some additional technical resources for a project, or you wish to outsource the whole thing – we can do this! Our team of helpful and dedicated IT Engineers can assist with various solutions.

Temporary Cover

Ideal for when you need short term cover such as for staff holidays, illness or other absence, while existing IT staff are on secondments or training, or after a new project rollout to provide additional support.

Who Can Benefit

Our Pay-As-You-Go service is great for those companies who already have their own IT team, but occasionally require additional resources, support or technical knowledge.  We are also ideal for smaller businesses who perhaps do not have the budget ready for a regular monthly service plan.

Frequently Asked Questions

A few of our frequently asked questions

Who can use the Pay-As-You-Go service?

Pay-As-You-Go would suit any business who requires a little extra help on odd occasions, or who do not have the budget set aside for regular IT support.

How much does Pay-As-You-Go cost?

Pay-As-You-Go is charged at our standard hourly rate, plus a call out fee.  We keep it all highly transparent and clear for our customers!

Can you do short term, or temporary cover for in house IT support desks?

Yes, we can!  Pay-As-You-Go is ideal for those situations when you need a short term cover for IT support, such as holiday or sickness cover.

How can I speak to you about Pay-As-You-Go?

You can contact the team either by phone on 0330 332 6262 or you can email solutions@itoutcomes.com.

Pay-As-You-Go – What’s Covered?

What’s included in our PayAsYouGo service?

  • IT Support

    IT support from first line upwards, both remote or onsite, including “white labelling” ourselves as your own in-house resource

  • Project Management & Resources

    Abundance of project management and resources to offer existing and new clients.

  • Servers

    Monitoring server workstations and providing sound advice when it comes to server updates.

  • Workstations

    Regular updates to individual workstations via remote support.

  • Remote Monitoring

    Remote monitoring, inlcuding hardware and software support

  • Networking

    Network and Infrastructure including communications and broadband, routing, switching, IP services, phone systems and windows AD directories

Pay-As-You-Go in Numbers

How we have helped…

100+

Calls resolved everyday on the spot in 10 minutes

246

Supported clients throughout Kent and UK Nationwide.

680+

Monthly Support Requests on average through our helpdesk.

98%

Requests closed in less than 1 hour.

Get in touch

At IT Outcomes we love to hear from our customers, whether you are new to Managed IT Services, are looking to change your existing supplier or need advice just call or email and our approachable team.

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