We are a professional and well-experienced team of qualified and certified IT Support for organisations based in Rochester, Kent and surrounding areas. Get in touch with us now by email, live chat, or phone!
0330 332 6262
Experienced IT Support Rochester in Kent
Our IT Support office based in Kent offers a wide range of technical IT support to companies in Rochester. We first identify exactly what your needs and requirements are relating to information technology and how new technologies can benefit your business. Next we begin to assess your current IT network looking at your current hardware types and software versions allowing us to paint a clear picture of your setup. Lastly we place our most optimised and recommended next best step forward for you. Individual requirements for your business will differ and it is vital for us to get to know your processes and way of operation. For example, we do provide IT Support for Schools whom require a wide range of IT services that are more bespoke to that of IT Support for Businesses. Our most basic package includes the essentials for keeping your devices online. Recommended for small businesses that don't require the continual technical support offered by our more comprehensive plans. Our proactive service is our next level, perfect again for small and medium sized businesses in Rochester looking to ensure their network runs smoothly. Followed quickly by our fully managed IT support packages.
We're delighted to be one of the more well-known IT Support services firms, offering advice, consultancy, and a quality service to organisations in Rochester. We can change how IT support is delivered to you by customising and itemising our service levels, allowing us to effectively turn a set service level into one that is suited to your company and needs.
With over 15 years of industry experience, we’re a mature, well established and trusted strategic technology partner to a wide range of organisations and in-house teams.
Our services include IT consultancy, award winning customer service and IT support. We have a team of experienced consultants who can provide you with the best solution for your organisation.
Cloud servers use significantly less energy than on-site servers, which can lead to big savings on your energy bill. Additionally, having your documents and data stored online can avoid the need for paper.
London, Kent & Sussex
Onsite IT Support Kent
The Onsite Support Package provides unlimited assistance, on-site consulting with an engineer as needed. Be alerted with planned and preventative maintenance and our award winning 24-hour monitoring and advice at your fingertips.
For businesses in the UK, the Onsite Support plan, which is accessible in Kent, Rochester, and other southeast regions of the UK, includes complete site assistance as well as a comprehensive outsourced IT service for private organisations. Our Onsite Support Package contains all the benefits of our Monitor-IT and Remote-IT services as well as onsite engineering time.
Rochester IT Support Around Kent
IT Outcomes believes that each organisation is unique and has various demands. Our Kent office has a strong IT service mentality to ensure that your users and systems are always fully operational, with no service disruptions or breaks in their path - guaranteed. We have an extremely well-trained and competent Rochester IT team that has extensive understanding of a variety of IT Support systems.
IT Outcomes offers IT Support to a range of small, medium, and large enterprises throughout the Kent and Rochester regions. We are recognised for 100 percent client satisfaction because our expertise includes everything from virus removal to major server migrations to mobile device management.
What does our IT Support consist of?
Unlimited telephone and remote support (subject to terms)
Unlimited onsite support services in Rochester (subject to conditions)
Proactive networking monitoring 24 hours a day, 7 days a week in Rochester
Scheduled maintenance updates and patches
Fast response times to telephone queries
In the Rochester region, we have a dedicated account manager
IT Support in Rochester
Contact an IT Rochester expert now to learn more about how to enhance the performance, effectiveness, and efficiency of your network. Contact Us on...
IT Consultation Contact Us
Unlimited Onsite Support
No extra cost for completely unlimited onsite support and engineer visits. There are times when things can only be fixed by an engineer in situ, and we do not hold you to ransom when problems like this arise!
Efficient Financial Management
Your IT support costs are broken down into a single monthly fee, with the price known in advance. It doesn’t matter how much support time you require, so it is a regular and predictable expense to help your budget management.
Lower disruption to your business
We always aim to resolve issues as fast as we can. We understand how important it is that your business stays operational, so we limit any possible disruption as much as we can, by performing crucial updates out of hours.
No limit to the support
With our Support IT package, you have complete access to our remote monitoring, support and onsite engineering time alongside unlimited technical advice.
There’s no need to hire your own team of IT technicians – we have all your IT needs covered! Each member of our team is fully trained and experts in their field. They are there when you need them, so your problem is solved. You are free to focus on your business without worrying about your IT issues.
We offer early warnings of potential issues outside of standard office hours as part of our Monitor-IT package, enabling you to take action as and when issues arise.
IT Outcomes focuses on a broad range of solutions for a wide range of applications. Our tailored and bespoke options available in our IT Support Packages can help keep your business IT infrastructure online and in good health..
IT Outcomes have become a recognised name throughout the IT Support industry, helping a broad range of client types from educational establishments, to small sole traders in a wide range of IT support and service options.
We are proud to hold a broad range of accreditations throughout a wide range of IT Support and Service applications. This provides you with extra peace of mind that you’ve come to the right place for your IT Support.
Tailored IT Support Rochester
We have a fully in-house IT Support team. We don't send you halfway around the world to resolve a simple problem. In fact, our data shows that for requests from clients based in Rochester, our average closure time is just over 12 minutes, implying quick, effective, and efficient IT support services provided by an experienced team.
Want to reap and benefit from an organisation who over-invests in time to ensure you stay online? Request a call back today.
Project Delivery, IT Consultancy, Network Services Design, Virtualisation Technology (including Failover Clustering), Storage Platform usage, and IT Audits are all available in the Rochester and surrounding areas. We also offer products from other Microsoft System Center families, such as Office 365 – which combines Microsoft Office with SharePoint, Exchange, and Lync in the cloud.
Fast & Effective
Our experts can execute your request in as little as 60 seconds. Whether you need assistance with a Dell Server, Hewlett Packard printer, or other type of hardware, we can assist you remotely or over the phone. With our unique business login portal, you submit a request in less than 30 seconds thanks to our cutting-edge technology.
Our experienced team of data recovery specialists have been recognised for providing a level of service that is unrivalled by companies in Rochester and surrounding areas, with over 30 years of combined expertise and the ability to save organisations significant amounts of money from data loss, end-of-line hardware, and other issues.
GET A FREE QUOTATION
Please contact our team or complete the form below. A member of our team will then contact you within two hours.
Choose Your Plan
If we’re the right fit, you’ll choose the right solution that works best for your business.
We’ll chat about your business, how you use technology, and what you want to get out of IT.
Start Your IT Experience
Once we’ve onboarded your business, you’ll experience excellent customer service and increased productivity.