Still not utilising virtualisation technologies? Does your current IT Support provider still not offer these technologies? Time for an upgrade and change with us.
Tailored IT Support Dover
Our experience IT Support team is fully in-house. No being transferred halfway across the globe to deal with a simple issue. In-fact, our statistics have shown that for requests for our clients based in Dover, our average closure time is just over 12 minutes, representing fast, effective and efficient solution based IT support services.
Want to reap and benefit from an organisation who over-invests in time to ensure you stay online? Request a call back today.
Dover IT Support around Kent
At IT Outcomes Dover we believe every company is different and has individual needs. Our Kent branch has a really strong IT service ethos, to ensure that your users and systems continue to be fully operational with no service issues or breaks to get in their way – guaranteed. We have an exceptionally well trained and dedicated Dover IT team possessing a tremendous depth of knowledge of many different system infrastructures and IT Support.
What does our IT Support consist of?
Unlimited telephone and remote support (subject to terms)
Unlimited onsite support services across Dover (subject to terms)
Proactive 24/7 Dover Business networking monitoring
Scheduled maintenance updates and patches
Fast response times to telephone queries
Dedicated account manager based in Dover area
IT Outcomes provides IT Support to a variety of small, medium and large sized organisations throughout the Kent and Dover areas. From virus removal to large scale server migrations to mobile device management our IT Support are second to none and we are renowned for 100% customer satisfaction.
IT Support in Dover
0330 332 6262
We offer IT Support levels for organisations in Dover that range from the fully inclusive IT monitoring service at the most advanced level that includes cradle to grave support of your infrastructure solutions down to the more basic monitoring of key devices. With our Remote Management and Monitoring service included in our basic IT Support, regularly check servers and workstations, costly repair work and more vitally, damage to your reputation, are substantially minimised.
IT Support & Services in Dover
IT Outcomes in Dover and surrounding Kent offer Project Delivery, IT Consultancy, Network Services Design, Virtualisation Technology including Failover Clustering; Storage Platform utilisation; IT Audits and fully Managed Services. All products within the Microsoft System Center packages, particularly Office 365 – utilising Office 365 alongside IT OUTCOMES Support service offers cloud service integrating MS Office, SharePoint, Exchange and Lync.
Talk to an IT Dover expert today to gain knowledge and insight
into how to improve the efficiency, effectiveness and
performance of your network. Contact Us
0330 332 6262
Providing the latest support, recommendations and technology through our partner suppliers.
Experienced IT Support Dover in Kent
We believe that we can increase the level service and quality, performance and system operation time for your Kent business. These factors in turn will increase the productivity of your staff whilst allowing these management and maintenance costs to be predictable and planned via our IT Support. By aligning our IT Support with needs of the business, there is increased transparency in IT performance. These benefits will of course lead to reductions in the overall cost of managing the IT for you in Dover; issues such as compliance exposure and security to system are minimised. The data loss risks and IT emergencies are reduced – as are productivity downtime losses.
With a team of knowledgeable experts spanning across a wide range of fields and expertise, whilst utilising the most modern form of technologies to provide 24/7 support to ensure your IT infrastructure remains on top form are just some of the advanced areas we excel in, including;
How does our IT company operate?
Our excellent reviews and case studies have illustrated our continued professional IT Support services for companies requiring assistance in Dover. Our solutions based around the latest and proven technologies available, have allowed us to in record time bypass the need for disaster recovery, or security firewall breaches due to the 24/7 proactive monitoring services application that our support services are continually reviewing.
Our IT technicians are certified, approved and regularly work with systems, software and hardware provided by Dell, Microsoft, CISCO, Connect Wise and many more for organisations requiring a professional IT Support service in Dover. With over 30+ years’ worth of combined industry experience, our team have been rigorously trained to provide a service level that is untouchable by our competition in Dover.
With the ability to provide IT proactive support packages and a basic service from only £1.50 per device, per month, we have become a renowned organisation in Kent and Kent, for providing an award winning IT Support based service in Dover.
Additional IT Queries
Just some of our many, complementary IT management and monitoring services, included….
– 24×7 Dover Business Advanced Performance Monitoring of both individual computers and servers to provide maximum uptime.
– Scheduled Preventative Maintenance, reviewing reports and fixing minor faults that occur within the environment.
– Quarterly Meetings and Network Health Reviews; providing insight into the status of your network.
– Security Management – Implemented market leading Anti-Virus and Anti-Spam solutions to keep your business safe.
Get in touch
At IT Outcomes we love to hear from our customers, whether you are new to Managed IT Services, are looking to change your existing supplier or need advice just call or email and our approachable team.