As a business owner, you may be faced with the decision of relying solely on your in-house IT staff or outsourcing technology management to an IT service provider. However, there is a third option available: co-managed IT. This approach combines the benefits and convenience of in-house IT with specialised support from outsourced experts, offering a "best of both worlds" solution to help fill IT gaps without the need to source, train, and retain costly talent.
Despite its advantages, there are some common misconceptions about co-managed IT that can make it challenging to make informed decisions. To help you better understand the benefits of this approach and how it can help your business thrive, we will debunk four common myths about co-managed IT in this blog post.
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Let's begin by debunking the top co-managed IT myths:
Myth #1: Co-managed IT is too expensive for my business.
Contrary to popular belief, co-managed IT can be a cost-effective option. By sharing the workload, businesses can reduce costs without compromising quality. Furthermore, the cost of downtime due to unexpected issues or disruptions handled by internal IT resources can be higher than the cost of co-managed IT.
Many small business owners believe that only large enterprises benefit from outsourced IT services. However, co-managed IT can benefit businesses of all sizes. Co-managed service providers can customise their services to meet specific business goals and fill identified gaps. Also, smaller businesses are just as vulnerable to cyberattacks, making the advanced security solutions provided by an IT service provider more necessary.
Myth #3: An outsourced IT specialist is less invested in my business's success than my internal staff.
This is not true. A good IT service provider will strive to provide co-managed IT services that align with business goals and outcomes. Vetting the IT service provider carefully ensures their commitment to your business and its success. In a co-managed model, the IT service provider becomes an extension of the organisation’s team. However, the internal team controls the relationship. This ensures that the IT service provider is aligned with your business goals and objectives and is working to help your business succeed.
Myth #4: Co-managed IT will result in job loss for my internal IT staff..
Co-managed services are brought in to supplement existing resources, not replace them. Internal IT workers and external IT providers each have distinct roles and responsibilities that complement each other in a co-managed model. They work together toward common business goals and objectives. Internal IT staff won't lose their jobs. Instead, they'll have the opportunity to work alongside highly skilled and experienced IT professionals to help your business succeed.
After learning about the benefits of co-managed IT and debunking some common myths, you may be ready to explore this option for your business. However, it’s crucial to partner with the right IT service provider to ensure success.
To make the most out of co-managed IT, you need an experienced provider who understands your business needs. At our company, we offer tailored services to meet your unique requirements. We’re here to guide you through the process and help you achieve the best results. Contact us today to discuss how co-managed IT can benefit your business and learn more about our IT support services.
Don’t forget to download our helpful checklist, “How to Choose the Best Co-managed IT Partner for Your Business.” This resource can assist you in making an informed decision about selecting the right co-managed IT partner for your organisation.
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